bj11 Terms & Conditions

By accessing, registering on, or using the bj11 platform in any capacity, you unconditionally accept and agree to be legally bound by these Terms and Conditions, along with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. These terms apply to all visitors, registered users, and any other person who accesses or uses our services in any way.

Your continued use of the bj11 platform after any update or modification to these Terms and Conditions shall constitute your acceptance of the revised terms. We strongly recommend that you review this document periodically to stay informed of any changes. The date of the most recent revision is displayed at the top of this page.

If you are accessing bj11 on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms and Conditions, and references to "you" shall include both you and that third party.

To be eligible to register and use the bj11 platform, you must satisfy all of the following conditions at all times:

• You must be at least 18 years of age at the time of registration and throughout your continued use of the platform.
• You must have the legal capacity and authority to enter into a binding agreement under the laws applicable to you.
• You must not be prohibited from participating in online gaming activities under any applicable law or regulation in your jurisdiction.
• You must be accessing the platform as an individual and for your own personal, non-commercial entertainment purposes only.
• You must not be acting as an agent, nominee, or representative of any undisclosed third party when making deposits, placing bets, or withdrawing funds.
• You must not be a current employee, contractor, or close family member of bj11 or any of its affiliated entities, game providers, or technology partners.

bj11 reserves the right to request documentary proof of age, identity, and residency at any time. Failure to provide such documentation within the specified timeframe may result in suspension or permanent closure of your account and forfeiture of any pending withdrawals.

Each individual person may hold only one (1) registered account on the bj11 platform. The creation of multiple accounts by a single individual, whether under the same or different identities, payment methods, or device identifiers, is strictly prohibited and constitutes grounds for immediate account suspension, cancellation, and forfeiture of all associated balances and pending bonuses.

When registering an account, you must provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your username, password, and account security. Any activity conducted through your account will be deemed to have been authorized by you, and you bear full responsibility for all such activity. You must immediately notify bj11 via our support channels if you suspect any unauthorized use of your account or any other security breach.

You agree that all personal information you provide to bj11 during registration and thereafter is true, accurate, current, and complete. You agree to update your information promptly if any change occurs. Providing false, misleading, or incomplete information constitutes a material breach of these Terms and Conditions and may result in immediate termination of your account.

bj11 supports a variety of deposit and withdrawal methods including bKash, Nagad, Rocket, Upay, and major Bangladeshi banks such as Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. We may also support international payment methods such as Visa and Mastercard where applicable. The availability of specific payment methods may vary based on your location, account status, and the policies of the payment providers themselves.

All deposits are final and non-refundable except in cases of technical error or where required by applicable law. Deposits are typically credited to your bj11 account balance within 60 seconds for mobile wallet methods and within a few hours for bank transfers, though actual processing times may vary depending on the payment provider.

Withdrawal requests are processed as quickly as possible, typically within minutes to a few hours for mobile wallet methods and within 1-3 business days for bank transfers. Before processing any withdrawal, bj11 reserves the right to conduct verification checks including identity verification, address confirmation, and proof of payment method ownership. Withdrawal requests may be delayed or declined if any required documentation has not been provided or if fraud, money laundering, or other prohibited activity is suspected.

You may only deposit and withdraw funds using payment methods registered in your own name. Third-party deposits and withdrawals are strictly prohibited. All funds deposited into your bj11 account must originate from legitimate sources and must not be proceeds of any illegal activity. bj11 complies with anti-money laundering regulations and reserves the right to report suspicious activity to relevant authorities.

bj11 may from time to time offer bonuses, promotions, free bets, cashback offers, tournament prizes, and other incentives ("Promotions") to registered players. All Promotions are subject to specific terms and conditions which are set out in the promotional materials and must be read carefully before you opt to participate. Promotional terms take precedence over these general Terms and Conditions in the event of any conflict with respect to that specific Promotion.

Unless explicitly stated otherwise, all Promotions are available only once per person, household, IP address, device, email address, and payment method. Any attempt to claim a Promotion multiple times or to abuse the Promotion in any way will result in immediate cancellation of the Promotion, forfeiture of any bonus funds and associated winnings, and potential suspension or termination of your account.

Bonus funds are typically subject to wagering requirements, which specify the number of times you must wager the bonus amount before any associated winnings can be withdrawn. Wagering requirements, eligible games, maximum bet limits, and expiry periods vary by Promotion and will be clearly stated in the promotional terms. Failure to complete wagering requirements within the specified timeframe will result in forfeiture of the bonus and any winnings derived from it.

bj11 reserves the right to modify, suspend, or cancel any Promotion at any time without prior notice. We also reserve the right to exclude any player from any Promotion at our sole discretion, particularly if we suspect abuse, fraud, or any violation of the promotional terms or these general Terms and Conditions.

All casino games available on the bj11 platform are provided by licensed third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Play'n GO, Ezugi, Spribe, and others. All games are powered by certified Random Number Generators (RNG) that have been independently audited for fairness and randomness. Game outcomes are determined by RNG algorithms and are not influenced or controlled by bj11.

Sports betting markets are offered on a wide range of sports including cricket, football, tennis, kabaddi, basketball, and others. Odds, markets, bet types, and betting limits are displayed on the platform and may change at any time before a bet is confirmed. Once a bet is confirmed and the stake has been deducted from your account balance, it is final and cannot be cancelled or modified except as explicitly provided in these Terms or as required by law.

In the event of a technical error, game malfunction, incorrect odds display, or any other error that affects the integrity of a bet or game outcome, bj11 reserves the right to void the affected bets or game rounds and refund stakes at our sole discretion. You are responsible for ensuring that you understand the rules of each game or betting market before participating.

Specific rules governing individual games, bet types, and sports markets are available within the platform and may also be provided by the relevant game provider. It is your responsibility to familiarize yourself with these rules. If you have any questions or require clarification, please contact our customer support team before placing your bet or starting a game session.

You agree not to engage in any of the following prohibited activities while using the bj11 platform. Engaging in any prohibited conduct may result in immediate termination of your account, forfeiture of all funds, and potential legal action:

• Using the platform if you are under 18 years of age.
• Creating or using multiple accounts.
• Using VPNs, proxies, or other methods to conceal your true location or identity.
• Colluding with other players or engaging in any form of cheating, fraud, or manipulation.
• Using automated bots, scripts, or software to place bets or play games.
• Exploiting technical errors, bugs, or vulnerabilities in the platform.
• Abusing bonuses or promotions by violating their specific terms or by coordinated behavior with other players.
• Using payment methods that are not registered in your own name or using the platform to launder money or engage in any illegal financial activity.
• Reverse engineering, decompiling, or attempting to derive the source code of any game or software component on the platform.
• Harassing, threatening, or abusing other players or bj11 staff members.
• Transmitting viruses, malware, or any other harmful code through the platform.
• Using the platform for any commercial purpose or on behalf of any third party without express written permission from bj11.

bj11 reserves the right to investigate any suspected violations of these Terms and Conditions and to take appropriate action including suspension or termination of your account, retention of funds, and reporting of illegal activity to law enforcement authorities.

bj11 is committed to promoting responsible gaming practices and providing tools to help players stay in control of their gaming activity. We strongly encourage all players to set personal limits on time and money spent on the platform and to view gaming as entertainment rather than a way to make money.

We provide a range of responsible gaming tools including deposit limits, session time reminders, self-exclusion options, and temporary account cooling-off periods. These tools can be accessed and configured through your account settings. If you choose to self-exclude, your account will be closed for the duration you specify, and you will not be able to access the platform or create a new account during that period.

If you feel that your gaming activity is becoming problematic or that you may be developing a gambling addiction, we urge you to seek professional help immediately. For support and guidance, please contact our customer support team, or reach out to professional organizations that specialize in gambling addiction support.

All content on the bj11 platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and the compilation and arrangement thereof, is the property of bj11 or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The bj11 name, logo, and all related trademarks, service marks, trade names, and trade dress are proprietary to bj11 and may not be used in any manner without our prior written consent. All games available on the platform are the intellectual property of their respective providers and are similarly protected.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the bj11 platform for your personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our platform except as generally and ordinarily permitted through standard web browser functionality.

bj11 is committed to protecting your privacy and personal data in accordance with applicable data protection laws and regulations. We collect, use, store, and protect your personal information as described in our Privacy Policy, which forms an integral part of these Terms and Conditions.

By using the bj11 platform, you consent to the collection and processing of your personal information as described in the Privacy Policy. We implement industry-standard security measures including 256-bit SSL encryption to protect your data from unauthorized access, disclosure, alteration, or destruction.

The bj11 platform and all services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, bj11 disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

bj11 does not warrant that the platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that any defects will be corrected or that the platform or the servers that make it available are free of viruses or other harmful components. You use the platform at your own risk.

To the maximum extent permitted by law, bj11 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the platform, including but not limited to loss of profits, revenue, data, or other intangible losses, even if bj11 has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

bj11 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. The most current version will always be posted on this page with the "Last Updated" date displayed at the top. It is your responsibility to review these Terms periodically to stay informed of any changes.

Your continued use of the bj11 platform following any modification to these Terms constitutes your acceptance of the revised Terms. If you do not agree to any modification, you must immediately cease using the platform and close your account.

Material changes to these Terms may be communicated to you via email, platform notification, or other reasonable means. However, the posting of updated Terms on this page shall constitute sufficient notice of any changes.

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which bj11 operates, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms or your use of the bj11 platform should first be addressed by contacting our customer support team. We will make reasonable efforts to resolve disputes amicably through negotiation. If a dispute cannot be resolved through negotiation within 30 days, either party may pursue available legal remedies.

You agree that any legal action or proceeding arising out of or relating to these Terms or the platform shall be brought exclusively in the courts of competent jurisdiction as determined by applicable law, and you hereby consent to the personal jurisdiction and venue of such courts.

If you have any questions, concerns, or require clarification regarding these Terms and Conditions or any aspect of the bj11 platform, please contact our customer support team. We are available 24/7 to assist you.

Email: [email protected]
Live Chat: Available 24/7 on the bj11 platform
Response Time: Typically under 2 minutes during peak hours

Our support team is here to help with any issues related to account registration, deposits and withdrawals, game rules, bonuses, technical problems, responsible gaming tools, or general inquiries. We strive to provide prompt, professional, and helpful assistance to all our players.